Contact Sploot customer care
Need help with a walk, a grooming session, a meal plan or an order? Chat with us in the Sploot app, or email us. We don't offer phone support.
Chat in the Sploot app
Open the Sploot app and chat with our customer care team. Your bookings and orders are already there, so we can help straight away.
Don't have the app yet?
Email us
customercare@sploot.techWrite from the email or phone number you use with Sploot, and tell us which booking or order you need help with.
Support hours: Mon – Sat, 10:30 AM – 7:30 PM
Customer care questions
No. Sploot doesn't offer phone or call support. Chat with customer care in the Sploot app, or email customercare@sploot.tech.
Chat with us in the Sploot app, which is the fastest way, or email customercare@sploot.tech. Tell us which booking or order you need help with.
Mon – Sat, 10:30 AM – 7:30 PM, by chat in the Sploot app and by email.
Apply on the Become a Dog Walker or Become a Dog Groomer page, which explains how to sign up and start taking sessions.