I am amazed at your response but definitely not shocked at your long post in response to my review. In your explanation you are clearly lacking sympathy towards pets, forget pet parents. Not only this, you crossed the line of dignity by bringing my pet Hazel into the conversation who I lost in Sep 2025. It’s disgusting and appalling to read your comment- that I lost my pet because of lack of care at home. She lived with me for 5 years. In hindsight it appears that you may not have given it your all. In less than a span of 2 weeks I visited your clinic twice. I believed that you had done your best, but now I seriously doubt that as well. I am sure for you it’s just business as usual like you told me bluntly the past Friday, to quote,‘humans die too’ when I asked survival chances of Milo. I was in tears at those words at your clinic. No pet parent would like to visit any clinic that gives such little thought, to experience such pain and lack of sympathy. I can see that it’s clearly difficult for you to take it in any progressive manner. It’s evident to me and to any person who will read this review that : my pet loss is my personal loss and it means nothing to critter care. After this You can write as much as you want but nothing can change my experience and loss. Won’t write further to it.
