I had a very disappointing and heartbreaking experience with this veterinary hospital. I brought my cat in for treatment, and initially, the doctor assured me that it was not a serious condition and that my cat would recover. Based on that confidence, I agreed to the treatment and paid a significant amount. However, later the same doctor changed their stance and said the situation was no longer in their hands. Unfortunately, my cat did not survive. What hurt the most was not just the loss, but the lack of clear communication and responsibility. As a pet owner, you trust the doctor completely, and such false reassurance followed by helplessness is extremely distressing. I would strongly advise the hospital to improve their diagnosis accuracy, transparency, and communication with pet owners during critical situations.
