Dr.patil Pet care

Google Reviews

4.3 (345)

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  Shamim Mukadam3 years ago

  Dr. Patil is a good doctor but the lady doctor there doesn’t know her work properly. My kitten had a ear infection and dr. Patil was treating him but unfortunately he was unavailable and the lady doctor attended my kitten and while cutting my kittens hair she even cut his skin from scalp and gave a huge wound on his head, this is really unprofessional the apologies are not going to fix the wound or reduce the pain of that poor kitten. Here are some before and after pictures of my kitten

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  Navi Mumbai Animal Clinic10 months ago

  As we unable to reply on the reviews due to some issues with our google map account, we are trying to reply it as review only. sorry for such inconvenience caused due to this reviewing's. Respected Digvijay shelke sir, We are truly saddened to hear about the loss of your beloved pets. Losing a companion animal is extremely difficult, and our entire team expresses heartfelt condolences to your family. However, we would like to respectfully clarify a few important points regarding your pets’ treatment at our clinic. Throughout your visits, our doctors consistently advised further diagnostic procedures and advanced investigations that were medically necessary to understand the underlying conditions. These procedures are essential, especially in old dogs ( both dogs were above 13 Years age) to avoid complications and ensure timely intervention. As we had explained during consultations, certain advanced diagnostics and surgical facilities are not available in our clinic, and referral to a higher-centre was recommended multiple times for accurate diagnosis and appropriate management. Unfortunately, those referrals and recommended investigations were either delayed or declined due to personal reasons. These details were not included in your review, but they form an important part of the medical history. Our team has always followed ethical veterinary practices—providing treatment within the scope of available facilities, guiding pet parents transparently, and prioritizing the health and safety of every animal that comes to us. Regarding the billing concerns, all charges—including for laboratory tests (we are using IDEXX Vetlab machine the cost of reagent is higher as compare to other veterinary diagnostic machine) were communicated in advance, and the external diagnostic centres’ costs were clearly explained before proceeding. We understand that emotions run high during such difficult moments, but it is important to share the complete and accurate background so that misconceptions do not arise. We assure you that no member of our staff has ever intended to harm, misguide, or take advantage of any client. Our only goal is to provide the best possible care to every animal with the resources available. Once again, we offer our condolences for your loss. If you wish to discuss anything further, we welcome you to contact us directly—we are always here to help and clarify any doubts. – Dr. Patil’s Pet Clinic

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  Vaibhavi4 months ago

  The vet is very experienced, skilled, kind and polite.We had great experience there.He explained us everything nicely.

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  Hema Shinde7 months ago

  Don't deserve a single star Also. Not recommended ❌❌❌👎👎👎 "I am beyond devastated and angry. I brought my cat here for a fever, and after two days of injections, he only grew weaker. On the third day, the doctor gave him 3–4 more injections before finally claiming it was severe jaundice and telling us to admit him to a hospital. After admitting him elsewhere, we discovered his internal organs were already ravaged by the FIP virus. My cat struggled for six days before passing away. I feel this doctor completely mismanaged the situation and failed to diagnose the severity of the illness until it was too late. Please, do not take your beloved pets here if you want them to receive proper care. He failed my cat, and we are heartbroken."

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  sarika jadhav7 months ago

  Very good experience. Dr is very friendly, supportive and her treatment is best giving good results

Ratings and reviews are from Google, as of Aug 2026. View all on Google Maps